Shipping + Handling

 

Rivers Et Roses is proud to deliver clean & chic candles without compromising quality. By hand-selecting high-quality pure oils, conflict-free materials and honoring the optimal outcome, each Rivers Et Roses candle is delicately hand poured to not only be used for pleasant aroma, but for luxurious skin application. This is one of many reasons Rivers Et Roses products are backed by morally invested and organic marketplaces. Due to this intricate process, all custom orders are made-to-order and may have a production time of up to 3-4 weeks. Customer satisfaction is of utmost importance and we strive to fulfill each order in a timely manner but to offer the quality that will stand satisfy both you and the content of our candles, time is mandatory in exchange.

All purchases made on the Rivers et Roses site are shipped from our Rivers et Roses Beverly Hills studio. 

 

Tracking Your Order

Once your order has been placed, you will receive an order confirmation via email. This email confirms that your order has been received and has been sent into production. As soon as your order has finished production, you will receive a second email with a link that will direct you to updated tracking information.

 

Holiday Shipping Calendar

Last day to order for arrival by December 24th

Tuesday, December 12th – FedEx International Priority

Wednesday, December 13th – FedEx Express Saver

Thursday, December 14th – FedEx 2 Day & Overnight

 

Domestic Shipping:

All domestic orders are shipped via FedEx. Please see below for shipping options. PLEASE NOTE: These delivery timeframes do not include the production time mentioned above and only cover time in transit. If your order is time sensitive, please email us so we can further assist in expediting your order if possible.

FedEx Express Saver - 3 Business Day Transit

FedEx 2 Day - 2 Business Day Transit

FedEx Overnight - ~1 Business Day Transit

FREE FedEx Express Saver on Orders $250+ - 3 Business Day Transit

 

International Shipping:

All international orders are shipped via FedEx or USPS. Please see below for shipping options. Shipping rates are calculated on the basis of destination and weight of package. All additional taxes, customs, and import duties are the responsibility of the customer. We do however do our best to minimize your costs upon arrival to your country. PLEASE NOTE: These delivery time frames do not include the production time mentioned above and only cover time in transit. If your order is time sensitive, please email us so we can further assist in expediting your order if possible.

FedEx International Priority - Overnight to 3 Day Transit 

FREE FedEx International Priority on Orders $350+ - Overnight to 3 Day Transit